FAQs

Where do you ship?
We currently ship only in the US.

Can I exchange or returns an item?

No, all sales are final

Can I cancel my order after it's been placed?

No, once an order has been placed, it cannot be cancelled. Please make sure you want to buy before placing an order.

I won my auction item. Now what?

Congratulations! You will receive an invoice via email. Please pay the invoice within 60 minutes. You will have all the same payment options as our regular items.

Can I use a coupon code for an auction item?

No, coupon and promotional codes cannot be applied towards an auction item.

What are the benefits of being an Instagram subscriber?

- 5% off every single purchase (no exclusions)

- Early access to new arrivals

- Early access to sales

- Exclusive giveaways

"I got my items! Both are Amazing! And the white wallet is in much better shape than I thought it would be from the description. I'm so thrilled!!" - Julie

"I received my bag and it was exactly as described. I got a great deal on it and am super happy with it. Seller was nice and answered all my questions. She shipped my bag super fast and it arrived carefully packaged. Love my bag so much! Thank you!" - Cathryn

"I recently made a purchase through this trusted online seller, and I couldn't be happier with my experience. The entire process, from browsing the website to receiving the product, was seamless and efficient. The product itself arrived in perfect condition and exceeded my expectations in terms of quality. The seller's attention to detail and prompt shipping also impressed me. Overall, I highly recommend this online seller for their exceptional service and top-notch products. I would happily purchase again!" - Laura

"Really great experience buying a handbag from this shop! Heather was kind, responsive, and shipped my item quickly. Would absolutely purchase from her again." - Jesyca

"Hi just received the bag and gift card. Bag exceeded expectations. You now have a repeat customer for sure." - Sue

Free us delivery

UPS Ground Signature

Authenticity Guarantee

100% authentic for life or your money back

Sustainability

shop preloved | shop good